esercizio 4 - capitolo 11 - culture and competences
Answers:
f (your words can influence others)
t
f (you show you value and respect them. this produces happiness in your friend)
f (this sentence can bring up a positive thing that he or she did in the past)
t
f (everyone needs to be encouraged at times)
t
f (say 'i'm sorry' when you want to show your being worried and genuinely upset about something you did. however, don't use it when you don't mean it. 'thank you' is one of the most powerful phrases. these two little syllables are surrounded by positivity and have a great impact on others)